Legal

Anti-Money Laundering Policy

Last updated: January 1, 2026

1. Customer Due Diligence

We verify the identity of every user via government-issued ID, liveness check, and proof of address. Enhanced due diligence applies to high-risk users and PEPs.

2. Transaction Monitoring

All deposits, withdrawals, and trades are screened in real time using behavioral analytics, blockchain analytics, and sanctions lists (OFAC, UN, EU, UK).

3. Suspicious Activity Reporting

Suspicious activity is escalated to our MLRO and reported to relevant Financial Intelligence Units within statutory timelines.

4. Record Keeping

We retain transaction and identity records for at least 7 years and make them available to regulators on lawful request.

5. Training

All Synovus staff receive AML training annually and at onboarding. Compliance staff hold relevant certifications (CAMS, ICA).