Legal

Privacy Policy

Last updated: January 1, 2026

1. Information We Collect

Account data (email, name), KYC data (government ID, proof of address), transaction data, device data (IP, browser, fingerprint), and communications with support.

2. How We Use Your Data

To provide the service, comply with KYC/AML laws, prevent fraud, improve product, send service notices, and (with consent) send marketing.

3. Sharing

We share with regulators when required, KYC vendors for identity checks, payment processors, blockchain analytics partners, and law enforcement subject to valid legal process.

4. Retention

We retain account and transaction data for 7 years after account closure to satisfy financial-recordkeeping obligations.

5. Your Rights

You may request access, correction, deletion (subject to legal retention), portability, and object to certain processing. Contact privacy@synovus.io.

6. Cookies

We use strictly-necessary cookies for session management and optional analytics cookies. You can manage preferences in your browser.